About Proof of Purchase

Proof of Purchase exists to make transaction evidence audit-ready by default for multi-outlet F&B finance teams in Malaysia.

The focus is not on paperless receipts for their own sake.

The focus is proof: whether finance can retrieve, trust, explain, and defend the evidence behind a transaction when finance needs to close, audit, refund, reconcile, or comply.

Founder story

My name is Curtis Johnson.

For over four years, I served as Executive Director of MACEE and traveled across Malaysia working with institutions, partners, businesses, universities, and community leaders. That work taught me something important:

Trust is not built only by good intentions. Trust depends on records, follow-through, and the ability to explain decisions when people ask hard questions.

At first, I noticed the problem through paper receipts. I had to keep them, store them, photograph them, or hope I could find them later. For returns, I learned quickly what happens when proof disappears.

But the more I looked, the more obvious it became that receipts were only one part of a larger business problem.

In multi-outlet F&B, finance teams are not just dealing with receipts. They are dealing with transaction evidence spread across outlets, POS exports, payment records, refund notes, screenshots, folders, and e-Invoice support.

I spoke with restaurant managers who spent more than 30 minutes during nightly close, making sure the paper matched the register. I saw how much manual effort still sat behind “simple” outlet routines. I heard the concerns businesses had as Malaysia moved toward e-Invoicing. The pattern became clear.

The problem was not just receipts.

The problem was proof.

If transaction evidence is scattered, delayed, inconsistent, or hard to retrieve, someone has to absorb that burden. In multi-outlet F&B businesses, that burden often lands on finance.

Proof of Purchase is where I am documenting that problem, naming the proof gaps, and building practical tools for the teams responsible for making transaction evidence audit-ready.

Why Proof of Purchase

Most businesses treat transaction evidence as admin.

Finance learns the truth later.

A receipt, refund record, POS export, payment trail, or e-Invoice support file may seem small at the outlet level. But when finance needs to close the books, explain a discrepancy, support an audit, review a refund, or answer a compliance question, those small records become proof.

That is where the hidden work begins.

If the evidence is not complete, consistent, retrievable, and usable, finance has to chase it. They search folders. They ask outlets. They compare reports. They request screenshots. They reconstruct what should have been ready already.

That is the proof gap.

Proof of Purchase exists to make that gap visible and help multi-outlet teams move toward audit-ready transaction evidence by default.

Why Malaysia-first

Proof of Purchase is starting in Malaysia because this is where the problem became real to me.

I have spent years traveling across the country, seeing how businesses operate, how outlets handle daily routines, and how much trust still depends on paperwork, screenshots, exports, and manual follow-up.

Malaysia also sits at an important moment.

Multi-outlet F&B businesses are managing more payment methods, more systems, more customer expectations, and more compliance pressure. Consolidated e-Invoice expectations are forcing companies to think harder about whether their supporting evidence is actually ready when finance needs it.

That makes Malaysia the right place to start.

The larger opportunity may be regional. But the first proof should be local, specific, and grounded in real operating conditions.

Why finance workflow pain

The proof problem does not usually show up at the moment of payment.

It shows up later.

It shows up when finance has to close the books. When a refund needs support. When a payment record does not match. When an auditor asks for evidence. When management wants an answer. When an outlet says the record exists somewhere, but no one can find it quickly.

That is why Proof of Purchase focuses on finance workflow pain.

The issue is not whether a document exists somewhere. The issue is whether the right evidence is complete, consistent, retrievable, and usable when finance needs it.

If the team has to chase outlets, search folders, compare POS exports, request screenshots, or reconstruct refund trails after the fact, the business does not have audit-ready proof by default.

It has a workaround.

And over time, the workaround becomes the workload.

Work with Proof of Purchase

If you manage finance, operations, audit support, payments, refunds, or e-Invoice evidence across a multi-outlet F&B business, Proof of Purchase is built for your world.

Start with the Proof Gap Diagnostic to see where your transaction evidence process may be exposed.

Need a guided review instead? Book a Proof Gap Review.